The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Our room had a breathtaking view that made every morning a delight. The large windows allowed us to soak in the scenery while enjoying a comfortable stay.” view full review
Delicious Meals!
“Dining at the Terrace Cafe was a highlight of our trip. The beef burger was incredible, featuring a perfectly soft patty that left us craving for more.” view full review
Kid-Friendly Fun!
“The hotel provided fantastic entertainment rides for kids, making our stay enjoyable for the whole family and allowing us to relax while the children had a blast.” view full review
Relaxing Getaway!
“The outdoor area was incredibly peaceful, perfect for leisurely walks amidst beautiful nature, allowing us to unwind from the hustle and bustle.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Murree Hills, Gpo Box # 29,Bhurban.,
Bhurban,
Pakistan,
47150,
Punjab Region
Map view
Murree Hills, Gpo Box # 29,Bhurban.,
Bhurban,
Pakistan,
47150,
Punjab Region
City landmarks
Golf Course
Chinar Golf Club
1.3
km
best dhaba
2.6
km
Mohra Sharif
3.3
km
Nearby
Golf Course
Chinar Golf Club
590 m
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Beautiful mountain views
Active and cooperative staff
Lingering smell in rooms
Average dining experience
6.0/10
Guest rating
Rooms
5.3
Location
7.0
Service
7.7
Dining
5.0
Guest reviews
6.0/10
based on 6 reviews
7.1
7.1/10 based on 643 reviews
Richard
United Kingdom,
April
2024
5.4/10
The hotel offers comfortable rooms, but the non-stop power outages can be quite irritating. It was extremely noisy around 3 am due to the terrace cafe and kitchen. The cleanliness leaves much to be desired, and the rooms are not as soundproof as advertised.
Rooms
6.0
The rooms are comfortable, but the constant power outages can be frustrating and the noise level from the terrace cafe and kitchen can disrupt sleep. The cleanliness could be improved, and the soundproofing is not as effective as expected.
Service
5.0
The service has impressive problem-solving skills but seems overburdened and in need of an overhaul. The friendliness is lacking, despite offering services like room service, car hire, and housekeeping.
Location
7.0
The location has its perks with a good park nearby and quick reception service. However, until construction is completed, it would be better to have some isolation. The view from valley-facing rooms is excellent, but other rooms may lead to disappointment.
Dining
5.0
The dining options are good, but the experience can be marred by overcrowding, dirty tables, and tasteless food. Although some dishes like the cheese omelette with mushrooms are exceptional, the overcrowding and food quality may not meet expectations considering the price.
Facilities
5.0
The facilities need improvement and upgrading to meet expectations. While some amenities like the buffet menu are satisfactory, the hotel falls short in certain areas.
William
United States,
March
2024
5.8/10
Staying at the hotel was a mixed experience. While the rooms lacked a valley view and had issues like noise from repair work and paint smell disrupting my sleep, the included breakfast didn't cater to the needs of our family. On a positive note, the staff's service was exceptional, always attentive and friendly.
Rooms
5.0
The room experience was disappointing with no valley view and disturbances from repair work and paint smell.
Service
9.0
The service was outstanding, with attentive and friendly staff catering to our needs.
Location
5.0
The location, while acceptable, lacked the expected service and quality for a pleasant stay.
Dining
5.0
The dining experience was average, with a repetitive menu that lacked flavor.
Facilities
The hotel offers a range of facilities but lacks in certain areas according to expectations.
Alan
United Kingdom,
January
2024
5.0/10
My stay at the hotel was quite disappointing. The rooms were extremely noisy at night due to the terrace cafe and kitchen, making it impossible to get a good night's sleep. Additionally, the cleanliness was below standards, and the extra charges for everything were outrageous. On the positive side, the service was friendly and helpful.
Rooms
5.0
The rooms were not as clean as expected, and the noise from the terrace cafe and kitchen made it hard to rest. The excessive charges for amenities were disappointing.
Service
7.0
The service was friendly and helpful, which was a plus during my stay.
Location
5.0
The location was the only redeeming quality of this hotel, with a beautiful hilly garden at the back. However, the rest of the experience was third-class standard.
Dining
5.0
The dining experience was below average, with tasteless food and overcrowded conditions. Definitely needs improvement.
Facilities
5.0
Value for money was a concern due to the subpar experience.
Robert
United Kingdom,
December
2023
7.0/10
The hotel had easily hearable noise from the surroundings, lacked a coffee station, and featured ordinary room decor. The credit card refund process was problematic, and ironing stands were oddly placed outside the rooms. The professional service stood out, especially Qaiser's exceptional customer care, despite the terrace cafe ambiance. A renovated location with spacious, well-decorated rooms and a breathtaking view compensated for the high price paid. Dining service varied from long waiting times to amazing food options, and the facilities were below expectations.
Rooms
6.0
The rooms were ordinary with sparse decor and lacked a coffee station.
Service
9.0
The service, especially Qaiser's, was exceptionally professional, polite, and caring.
Location
8.0
The renovated location offered spacious, well-decorated rooms with a spectacular view.
Dining
7.0
The dining service showed inconsistency, from long waiting times to amazing food choices.
Facilities
5.0
The facilities were not up to par with the expectations.
Charles
United States,
November
2023
7.4/10
Staying at the hotel was a mix of great and not-so-great experiences. The rooms were comfortable and the balcony view was stunning, but we had issues with the payment process and cleanliness of the quilts. The location was ideal and surroundings beautiful, although there were some drawbacks related to management presence. The dining experience had its highs and lows, with the food quality varying. Overall, a stay with ups and downs.
Rooms
8.0
The rooms were comfortable in every sense, and the balcony view and back lawns were exactly as pictured.
Service
7.0
The service was very professional and accommodating, with a watchful eye for guest troubles.
Location
9.0
The location on top of the mountain was excellent, offering beautiful views.
Dining
6.0
The dining experience had its highs and lows, with some average and some awesome food options.
Facilities
7.0
The facilities met basic needs but had room for improvement.
Joe
United States,
July
2023
6.6/10
The hotel was not as expected, with rooms that had a lingering smell similar to a 2-star hotel. Despite this, the location was great for a short getaway and offered beautiful mountain views. The dining experience was average with limited options, while the service was commendable with active and cooperative staff.
Rooms
5.0
The rooms were not very clean and had a lingering smell that annoyed us on the first night.
Service
9.0
The staff, especially in the Nadia restaurant, were very active and cooperative.
Location
8.0
A great getaway spot with renovated rooms, new furniture, spacious, and well-decorated, offering beautiful mountain views.
Dining
5.0
The dining experience was average with limited options.
Facilities
7.0
The in-room dining food surprisingly had large portions and gorgeous views of the hills.